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Privacy Policy

Privacy Policy Effective Date: March 29, 2025 Product: Voxioo (by The Vox Company) Website: www.voxioo.com Contact: info@usevox.com

  1. Overview At The Vox Company, your privacy and trust are our top priorities. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with Voxioo—our wearable AI assistant and mobile platform. By using Voxioo, you consent to the practices described in this policy.
  1. Information We Collect a. Voice Data Audio recordings captured by the Voxioo pendant or mobile app.

AI-generated transcripts, summaries, and action items based on those recordings.

b. Personal Information Name, email address, and contact information.

Account credentials and user preferences.

c. Usage Information Device information (model, OS, browser type).

IP address, location data (if enabled), and interaction logs.

Time and duration of recordings and app sessions.

  1. How We Use Your Data We collect and process your data to:

Provide core product functionality (recording, transcription, summary delivery).

Improve the accuracy and performance of our AI services (only with your explicit consent).

Send updates, alerts, and product-related communications.

Diagnose issues, provide customer support, and protect against fraud or misuse.

  1. Data Protection & Security We implement industry-standard encryption, secure storage, and access controls to protect your data:

Encryption: All recordings and personal data are encrypted at rest and in transit.

Access Control: Only authorized personnel can access user data when needed for support or technical resolution.

Audit Logging: We log access to ensure accountability and transparency.

We comply with applicable U.S. and international privacy laws, including GDPR and CCPA where applicable.

  1. Data Retention Recordings, summaries, and personal data are retained only as long as necessary for your use of the product or as required by law. You may delete your account or specific recordings at any time.
  1. Your Rights & Choices You have the right to:

Access and export your data.

Delete your account and associated data.

Opt out of AI training (where applicable).

Update or correct your information.

You can manage these rights directly in your account settings or by contacting us at info@usevox.com.

  1. Third-Party Sharing We do not sell your data. We only share data with:

Trusted third-party processors (e.g., cloud storage, transcription providers) under strict confidentiality agreements.

Legal authorities, only when required by law or subpoena.

We ensure all third parties adhere to the same security and privacy standards we uphold.

  1. Children’s Privacy Voxioo is not intended for children under the age of 13. We do not knowingly collect personal information from children.
  1. Policy Updates We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notifications. The revised policy will always be available on our website with the latest effective date.
  1. Contact Us If you have questions, concerns, or requests related to this policy or your data, please contact:

The Vox Company 📍 5115 N 27th Ave, Phoenix, AZ 85017 📧 info@usevox.com

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